Advising services for international students

International Advising (for Current Students ONLY)

Whether you're looking for help with a personal or academic issues, study permit & visa applications, Douglas International offers a variety of services to help you succeed.

Email advising is the preferred method of communication for our team as we are able to process high volumes that do not require immediate action. Please email us with your name, email, student ID, and program and specific questions and we will try to reply within 2-3 business days.  ​​​​​​

Online drop-in advising is available for all students but specially designed for time sensitive situations. We offer online sessions as needed for 15-20 minutes on a first-come, first-served basis. You can register up to 10 minutes prior to each drop-in period. 

International Advising by Email

Contact Us via Webform to access our advising services via email and we will return your email within 3 business days. 

International Advising:

  • General course planning inquiries, program selection, academic support, Douglas assessments.

  • Enrollment status, working eligibility, study permit, temporary resident visa, electronic travel authorization, post-graduation work permit, and any other inquiries related to immigration.

General / Other Inquiries:

  • Topics such as student life, letter requests, travel support, account access, studying online, orientation, tutoring, learning centre, college resources, medical insurance, financial inquiries, and student success. 

International Drop-in Advising (online)

Zoom (Meeting ID ) 

Step 1: Log into Zoom using the Meeting ID  
Step 2: Wait in the waiting room and fill out the drop-in form while you wait 
Step 3: A Coordinator will meet with you to discuss your needs and connect you with an Advisor.

Drop-in Hours (except for Statutory Holidays):

MondayTuesdayWednesdayThursdayFriday

N/A

1 PM-4 PM1 PM-4 PM1 PM-4 PM N/A

*The last drop-in is at 3:45pm, due to high volumes we might close the Zoom meeting earlier.

International Appointment (online/in-person)

Click on to book an online/in-person appointment with an International Student Advising Specialist. You need to log in with your Office 365 account.

Important: students can only book one block of time per day with an advisor. 

Having issues with your account? Click here to troubleshoot the problems. 

International Student Advising Specialist can help you with:

  • General course planning inquiries, program selection, academic support, Douglas assessments.

  • Enrollment status, working eligibility, study permit, temporary resident visa, electronic travel authorization, post-graduation work permit, and any other inquiries related to immigration.

 

Counselling Services

Being a new international student can feel overwhelming and sometimes lonely. We offer three types of one-on-one confidential support for whenever you need it. Visit our Counselling page to connect with a counsellor.  

Other Student Services

ϼ offers a variety financial, academic, health & wellness, and supportive resources to all our students. Visit Student Services for more information.