Advising services for international students

International Advising (for Current Students ONLY)

Whether you're looking for help with a personal or academic issues, study permit & visa applications, Douglas International offers a variety of services to help you succeed.

Email advising is the preferred method of communication for our team as we are able to process high volumes that do not require immediate action. Please emailuswith your name, email, student ID, and program and specific questions and we willtry toreply within2-3 business days.​​​​​​

Online drop-in advising is available for all students but specially designedfor time sensitive situations. We offer onlinesessionsas needed for 15-20minuteson a first-come, first-served basis. You can register up to 10 minutes prior to each drop-in period.

Office Closure Notice:ϼ International will be closed on Tuesday, December 5 from 11:30am until Wednesday, December 6 at 10am.

International Advising by Email

Contact Us via Webformto access our advising services via email and we will return your email within 3 business days.

InternationalAdvising:

  • General course planning inquiries, program selection, academicsupport,Douglasassessments.

  • Enrollment status, working eligibility, study permit,temporary resident visa, electronic travelauthorization, post-graduation work permit,and any other inquiries related to immigration.

General /OtherInquiries:

  • Topicssuch as studentlife,letterrequests, travel support, account access, studying online, orientation, tutoring, learningcentre, college resources,medical insurance, financial inquiries,andstudent success.

International Drop-in Advising (online)

Zoom (Meeting ID)

Step 1: Log into Zoom using the MeetingID
Step 2: Wait in the waiting room and fill out the drop-in form while youwait
Step 3:ACoordinatorwill meet with you to discuss your needs and connect you withanAdvisor.

Drop-in Hours (except for Statutory Holidays):

MondayTuesdayWednesdayThursdayFriday

N/A*

1 PM-4 PM1 PM-4 PM1 PM-4 PMN/A

*The last drop-in is at 3:45pm,due to high volumes we mightclose the Zoom meeting earlier.

*We will be offering drop-in sessions on Monday, Nov. 20 and Monday, Nov. 27 (1pm-4pm) due to the Winter 2024 priority registration period.

International Appointment (online/in-person)

Click on to book an online/in-person appointment with an International Student Advising Specialist. You need to log in with your Office 365 account.

Important: students can only book one block of time per day with an advisor.

Having issues with your account? Clickhereto troubleshoot the problems.

InternationalStudent Advising Specialist can help you with:

  • General course planning inquiries, program selection, academicsupport,Douglasassessments.

  • Enrollment status, working eligibility, study permit,temporary resident visa, electronic travelauthorization, post-graduation work permit,and any other inquiries related to immigration.

Counselling Services

Being a new international student can feel overwhelming and sometimes lonely. We offer three types of one-on-one confidential support for whenever you need it. Visit ourCounsellingpage to connect with a counsellor.

Other Student Services

ϼ offers a variety financial, academic, health & wellness, and supportive resources to all our students. VisitStudent Servicesfor more information.