Advising services for international students

International Advising (for Current Students ONLY)

Whether you're looking for help with a personal or academic issues, study permit & visa applications, Douglas International offers a variety of services to help you succeed.

Email advising is the preferred method of communication for our team as we are able to process high volumes that do not require immediate action. Please emailÌýusÌýwith your name, email, student ID, and program and specific questions and we willÌýtry toÌýreply withinÌý2-3 business days.ÌýÌý​​​​​​

Online drop-in advising is available for all students but specially designedÌýfor time sensitive situations. We offer onlineÌýsessionsÌýas needed for 15-20ÌýminutesÌýon a first-come, first-served basis. You can register up to 10 minutes prior to each drop-in period.Ìý

Office Closure Notice:ÌýÇïϼÂ×Àí International will be closed on Tuesday, December 5 from 11:30am until Wednesday, December 6 at 10am.

International Advising by Email

Contact Us via WebformÌýto access our advising services via email and we will return your email within 3 business days.Ìý

InternationalÌýAdvising:

  • General course planning inquiries, program selection, academicÌýsupport,ÌýDouglasÌýassessments.

  • Enrollment status, working eligibility, study permit,Ìýtemporary resident visa, electronic travelÌýauthorization, post-graduation work permit,Ìýand any other inquiries related to immigration.

General /ÌýOtherÌýInquiries:

  • TopicsÌýsuch as studentÌýlife,ÌýletterÌýrequests, travel support, account access, studying online, orientation, tutoring, learningÌýcentre, college resources,Ìýmedical insurance, financial inquiries,ÌýandÌýstudent success.Ìý

International Drop-in Advising (online)

Zoom (Meeting IDÌý)Ìý

Step 1: Log into Zoom using the MeetingÌýIDÌýÌý
Step 2: Wait in the waiting room and fill out the drop-in form while youÌýwaitÌý
Step 3:ÌýAÌýCoordinatorÌýwill meet with you to discuss your needs and connect you withÌýanÌýAdvisor.

Drop-in Hours (except for Statutory Holidays):

MondayTuesdayWednesdayThursdayFriday

N/A*

1 PM-4 PM1 PM-4 PM1 PM-4 PMÌýN/A

*The last drop-in is at 3:45pm,Ìýdue to high volumes we mightÌýclose the Zoom meeting earlier.

*We will be offering drop-in sessions on Monday, Nov. 20 and Monday, Nov. 27 (1pm-4pm) due to the Winter 2024 priority registration period.

International Appointment (online/in-person)

Click on to book an online/in-person appointment with an International Student Advising Specialist. You need to log in with your Office 365 account.

Important: students can only book one block of time per day with an advisor.Ìý

Having issues with your account? ClickÌýhereÌýto troubleshoot the problems.Ìý

InternationalÌýStudent Advising Specialist can help you with:

  • General course planning inquiries, program selection, academicÌýsupport,ÌýDouglasÌýassessments.

  • Enrollment status, working eligibility, study permit,Ìýtemporary resident visa, electronic travelÌýauthorization, post-graduation work permit,Ìýand any other inquiries related to immigration.

Ìý

Counselling Services

Being a new international student can feel overwhelming and sometimes lonely. We offer three types of one-on-one confidential support for whenever you need it. Visit ourÌýCounsellingÌýpage to connect with a counsellor.ÌýÌý

Other Student Services

ÇïϼÂ×Àí offers a variety financial, academic, health & wellness, and supportive resources to all our students. VisitÌýStudent ServicesÌýfor more information.